Team
This domain has four key areas and considers the values, beliefs and performance of the team that is implementing or will be using the rehabilitation technology, and alignment of the technology with other team priorities.
Staff champions
these are an identified individual or group from within the team who will lead and support the rehabilitation technology implementation.
Considers:
- the recognition and respect for the individuals who are staff champions from the team that will implement the rehabilitation technology
- the degree to which staff champions are embedded in the team and contribute to its day to day function
- the personal characteristics of the staff champions including: their level of motivation and enthusiasm for the rehabilitation technology, interpersonal skills, resilience to setbacks, ability to enthuse and support others, growth mindset and problem solving skills
Team characteristics
The culture, beliefs and behaviours of the team who will be using the implemented technology.
Considers:
- the presence of a shared vision within the team for the benefits the technology can deliver
- the strength of the channels of communication within the team
- the team’s experience and views of change and innovation
- the presence of mechanisms to embed the experiences and views of the service-users in service developments
- the physical proximity of team members and between the team and wider stakeholders within the organisation.
Local leadership
This is the local service manager or team leader who has oversight for the day-to-day running of the team/service. This recognises the influence that their level of commitment for the implementation has upon the initial implementation and continued use of the rehabilitation technology.
Considers:
- their knowledge and ability to navigate internal processes and networks,
- their flexibility and authority to support the time needed to implement the technology
- the degree to which they understand and support change management within the team
Strategic leadership
This is a leader within the organisation who has insight and influence upon the strategic direction and priorities of the service and wider organisation.
Considers:
- their ability and willingness to champion of the technology implementation with senior leadership/management within the organisation
- the provision of their overt and visible support for the technology implementation
- the ability to align the rehabilitation technology implementation to strategic priorities for the organisation and nationally
- the provision of financial support to gain funding (to purchase and maintain technology and to enable staff time to implement)
